Support

Welcome to the Indigolistings Support Center. We are committed to providing you with prompt and reliable assistance to ensure a seamless experience on our platform.

How Can We Assist You?

Our team is here to help you navigate every aspect of our marketplace.

Quick Answers

For immediate assistance on common topics, please visit our Frequently Asked Questions (FAQ) indigolistings.com/faq page. It offers comprehensive answers to help you find solutions quickly and independently.

Contact Our Support Team

If you need further assistance, we are here to help.

Email: support@indigolistings.com

Support Hours

• Monday – Friday: 9:00 AM – 6:00 PM AST
• Weekend Support: 10:00 AM – 2:00 PM AST, limited to urgent issues only

Custom Solutions for Commercial Sellers

At indigolistings.com, we understand that every business is unique - and so are your goals. That is why we offer custom solutions designed specifically for high-volume sellers, businesses with specialized needs. Brands looking to scale their online presence on our ad-based marketplace. Whether you are listing hundreds of items, launching promotional campaigns, or looking for ways to stand out, we provide flexible solutions and tailored packages to help you succeed.

Our Custom Offerings

• Tailored Advertising Packages – Choose from a range of solutions designed to fit your business goals and budget.
• Campaign & Promotion Tools – Run targeted ads, highlight listings, and increase visibility with powerful promotional features.
• Bulk Listing Support – Efficient options for uploading and managing large inventories with ease.
• Business Optimization Tools – Gain access to insights, reporting, and features to help you grow strategically.
• Dedicated Support – Work directly with our team to create a solution that aligns with your brand and objectives.
• Photography Services - Schedule a session with our experienced photographers to obtain high-resolution images for your property and boat listings.

Partner with us to elevate your business on indigolistings.com.

To learn more about our custom solutions or to speak with our business team, please reach out at: solutions@indigolistings.com

Important Disclaimers

Terms of Service and Liability

Our marketplace serves as a platform connecting buyers and sellers for a wide range of goods and services. While we strive to maintain a secure and trustworthy environment by providing various safety features and guidelines, it is important to note that we are not liable for any fraudulent activities that may occur between users.

As an advertisement marketplace, we do not actively participate in the transactions or communication between buyers and sellers. We do not verify the authenticity, quality, or legality of items listed, nor do we guarantee the honesty of users.

User Responsibilities

It is the responsibility of both buyers and sellers to:

• Conduct their due diligence before engaging in any transaction
• Follow all our safety guidelines
• Meet in safe public places for in-person transactions
• Avoid external payment methods or unsolicited offers

If you encounter suspicious behavior, scams, or fraudulent listings, we encourage you to report it immediately. However, any losses incurred due to fraud, misrepresentation, or disputes between users are not the responsibility of our marketplace. We advise all users to be vigilant and proactive in protecting themselves from potential fraud.

Community Guidelines

As part of our indigolistings marketplace community, we encourage all members to engage with one another in a respectful and considerate manner. Please show kindness, respect personal boundaries, and foster a positive environment for all users. Mutual respect and professionalism are key to maintaining a thriving and inclusive space. Let's work together to support one another and create a marketplace that reflects the best of our communities.

For any further questions or clarification, feel free to reach out to our customer support team.